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What happens to your satellite TV when you move house?

A picture of a satellite dish attached to a red brick wall
Written by Robinsons Relo
Storage Specialist

Sometimes the smallest things can be the biggest problems when moving house. Old mail that never gets forwarded onwards, Internet that’s slow to set up and a variety of other issues can make moving house a little bit more stressful.

Switching your satellite TV over to your new home, on the other hand, is amazingly simple. In this blog post, we’ll look at what you need to do to get your satellite TV up and running at your new address.

Before you move

The rule is simple: the earlier you notify your TV provider that you are moving house, the sooner they’ll be able to get your TV back up and running!

If you use Virgin Media, give them a call on 150 from your Virgin Media home phone and tell them your current address, your new address, the date you’re moving house and your Virgin Media account number. You can contact them via their website as well.

Moving with Sky is just as simple. Simply go onto the Sky website and get in touch with Sky dedicated Moving Team via messaging or phone. All you need is your Sky ID, your current address, your new address and your moving date. Note that Sky TV, Sky Broadband and Sky Talk customers will need 2 weeks’ notice.

If your provider is Freesat and your new home already has a satellite dish, all you need to do is take your box and connections and simply reconnect. However, if you need a new dish to be installed at the new house, just call Freesat on 0345 313 0051 and they will put you in touch with your local Freesat-approved engineer.

BT requires 1 month notice to move all their services to your new address. You need to fill in their online form, armed with you BT account number and your future address.

Are you moving into a rental property? The best way forward is to speak to your landlord before you move to make sure it’s alright to install satellite TV at your new property. If you’re lucky, the property may already be connected.

If you’re moving to a conservation area or into a listed building, check with the local council ahead of time to make sure it’s alright to install a dish. Many older buildings have limitations on modifications that make installing a dish quite troublesome.

On moving day

Sky provides an online packing list for satellite TV and broadband customers. If you subscribe to Sky, make sure you’ve packed all of the following equipment before you head off to your new home:

  • Sky box(es)
  • Viewing card(s)
  • Sky remote control(s)
  • Wireless connector
  • Internal cables (HDMI/SCART cable and power leads)
  • Broadband router and microfilters (if you also use Sky broadband)

Once you’ve settled in to your new home, you’ll need to set up your TV equipment exactly as it was before. Connect your DVD or Blu-Ray player, Hi-Fi system and any other entertainment devices, but leave your set-top box switched off for now.

Setting up your satellite TV

If your new home already has a satellite dish installed, setting up your TV again is a quick and simple process. If it doesn’t have a dish, an engineer will need to install a new satellite dish at your home.

Contact Sky, Virgin Media or your other satellite TV provider to book your satellite TV installation. You can also book before you move by contacting your satellite TV provider and scheduling an engineer visit for once you’ve moved house.

Once your dish is installed and your account data is updated, you’ll be able to enjoy satellite TV in your new home. Since your set-top box is exactly the same as before, you’ll retain all of your favourites and digital recordings.

Are you ready to move?

From satellite TV to broadband, reinstalling all of the technology you need at home is easy when you prepare ahead of time. If you’re moving soon, make sure you alert your satellite TV and broadband provider in advance to make installation simple.

Get in touch to discuss your move

If you want to discuss your move with an expert and get a realistic idea of the costs involved for your personal circumstances call us free on 0800 521541.