Frequently Asked Questions

Please contact the store in advance to see if anyone is on hand to help.

We have 8 sizes: 15 sq ft, 25 sq ft, 35 sq ft, 50 sq ft, 75 sq ft, 100 sq ft, 125 sq ft and 150 sq ft.

No, you don’t. Just come to the store and purchase the packing materials you require.

Yes, we do. We sell cardboard boxes, tapes, bubble wrap, scissors, protective covers and dust sheets, padlocks.

Yes we do. Terms and conditions and charges apply, so please liaise with the store for additional information.

No, the quote is for self-storage only. We can provide removal services, but these are subject to additional terms and conditions and charges, so please get in touch with the store for detailed information.

No, we don’t offer this service. However, you can use the Drayton recycling centre nearby.

You can drive up to the loading bay and offload the items onto our free trolleys.

Absolutely. You can rent as many storage units as you require.

Yes, we have several trolleys available in the loading bay. Please return the trolleys back to their designated area once you have finished using them.

No, we don’t provide this service. It is your responsibility to move your items to/from your storage unit. Free trolleys are available from the loading bay.

Yes, you can provided the appliances are turned off, de-iced and thoroughly cleaned (to prevent mould).

Prior to putting motor vehicles in your storage unit, you must drain them of any flammable fluids off site (such as oil and fuel), and their battery must be disconnected. For additional information, please contact the store.

You can only store sealed tins. Please contact the store for additional information.

As per our terms and conditions, it is not allowed to store the following items in your storage unit: food or perishable goods plants; birds, fish, animals or any other creatures; combustible, flammable, explosive or oxidising materials; liquids or gases e.g. paint, petrol, oil, cleaning solvents, gas cylinders, cellulose nitrate film, fireworks; firearms, weapons, ammunition, explosives or the components thereof; chemicals, radioactive materials, biological agents; pollutants, toxic or hazardous materials or contaminated goods or other materials of a potentially dangerous nature; any item which emits any fumes, smell or odour; any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled/counterfeit) tobacco, illicit alcohol, unlicensed medicines, unsafe goods (including toys, electrical items, cosmetics, fireworks); compressed non-flammable gases without our written consent and in accordance with our specific requirements; any item of high value requiring specialist storage (including without limitation jewellery, money, bullion, deeds, bonds, securities, stamps, antiques, fine art or fine wines; tyres, asbestos; waste materials including any materials or goods for export deemed to be waste e.g. used electrical equipment (unless tested and certified for re-use), used vehicles or parts thereof.

Yes, we have our own collection and delivery service (additional fees apply).  For more information, simply call our store directly on 01235 552277.

No, there is no phone line nor Wifi in the storage units.