Frequently Asked Questions

Do any of the storage units come with shelves?

No, but we can arrange it upon request. Terms and conditions and charges may apply, so please liaise with the store for additional information.

Do the storage units have electricity?

No, there is no electrical points in our storage units.

Do the storage units have lighting?

Lighting is in our larger units. Please speak to staff for more information.

Do you have customer trolleys?

Yes, we do have several small and large trolleys, which you can find by the loading bay when not in use.

Do you have a lift?

Yes we do have a goods and passengers lift with a weight limit of 2000 kgs.

Is there anyone to help me load/unload my vehicle?

Please contact the store in advance to see if anyone is on hand to help.

Is there CCTV in my storage unit?

No, our CCTV covers exclusively the entrance, the exit, all the corridors and the parking area. However, each storage unit has its own alarm.

Is there disabled access?

Yes, there is: we have a full sized passenger/goods lift, ramp access, full washroom facilities and emergency alarm/call assistance switch.  Please liaise with the store for additional information.

What is the size of the storage units?

We have 8 sizes: 15 sq ft, 25 sq ft, 35 sq ft, 50 sq ft, 75 sq ft, 100 sq ft, 125 sq ft and 150 sq ft.

Which size storage unit will I need?

To help you choose the right storage unit, go onto and look at the illustrations and pictures available for each storage units. If you have any additional question, please get in touch with the store.

Can I use my own padlock?

Yes, you can but we strongly advise you to check with the store that they are suitable for use. Alternatively, you can purchase a suitable padlock at the store.

Is there Wifi or a phone line in the storage units?

No, there is no phone line nor Wifi in the storage units.

Why choose Robinsons?

  • Market leading

    We provide a fast, convenient, reliable and professional service that makes use of the latest materials and technologies. This makes us stand out from the crowd.

  • Years of experience

    We’ve been helping people move and store their personal belongings for more than a century. This has equipped us for any eventuality on moving day.

  • Putting you first

    Our customer-focused approach is what sets us apart in the removals industry. Excellent customer service is at the heart of everything we do.

  • Flexible service

    Our staff want to make moving house as simple for you as possible, whatever your requirements. Speak to one of our team today and they'll talk you through the Robinsons process.