Terms & conditions
Robinsons maintains the highest standards of facilities, equipment, staff training and operational procedures.
Click here to download our Terms & Conditions (pdf format).
We subscribe and adhere to a strict Code of Practice that is governed and registered as an Approved Code by the Trading Standards Institute. Additional information can be found at tradingstandards.uk.
As a BAR member, we provide an Advanced Payment Guarantee to all our removal customers.
We also adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by the Furniture and Home Improvement Ombudsman (FHIO).
The Furniture and Home Improvement Ombudsman (FHIO)
3-4 Viewpoint Office Village
Babbage Road, Stevenage
Hertfordshire, SG1 2EQ
Telephone: 0333 241 3209
Website: fhio.org
For further information about the benefits of using a BAR remover, visit the BAR website.
Robinsons Relocation hourly rates
Please note that additional Terms & Conditions below apply to our advertised hourly rates:
- Advertised rates are vat excluded
- Rates may vary depending on depots
- Rates are based on a Luton Transit type vehicle + 2 men
- Rates apply for any location within 15 miles radius of our closest depot
- Rates start when vehicle leaves the depot and stop when vehicle returns to depot
- Packing material not included
- Insurance not included
“Get 10% off when move booked in the next 12 weeks ” promotional offer
The offer is no longer valid.
“Quote Move15 and get 15% off your move” promotional offer
The offer is no longer valid.
“Quote Living and get 10% off your move” promotional offer
The offer is no longer valid.
