Robinsons specialise in office removals for any type of commercial or business organisation wanting an office move. We understand that downtime has to be kept to a minimum and this is why you can be confident that Robinsons are the perfect choice for your removals.
To be the best in our field we know we need to think beyond the fundamentals of a removal. In reality what you pay for is the guarantee of a quality service. You pay for a service that’s delivered by a dedicated team of specialists with the skills, knowledge and experience to know how to keep your costs under control.
Your dedicated project manager will oversee your move from beginning to end. This incorporates all the major elements of the transition, including pre-move meetings, packing and labelling, health and safety issues, liaising with move crews and team leaders and de-briefing with clients once the relocation is completed, to report back on any issues noticed during the course of the move that need the client's attention.
Project management mainly revolves around the physical move, from attending pre-move meetings and briefing the client's staff on labelling procedures, packing requirements and the timing of the move to ensuring crates are in the right position, checking Health and Safety requirements, briefing the Moving crews and liaising with move supervisors and client's staff throughout the move.
Of course, most companies do not employ specific staff to arrange moving, and there is very little time for arranging a move during the normal course of business activities. Even large companies with sizeable Facilities Management departments are sometimes stretched when a major relocation occurs. Robinsons' appointed Project Manager will have the knowledge and experience to resolve this problem, however large or small.
We know that the way our vehicles look has an important part to play in how potential customers regard us. They are our shop window, and we believe that when a smart, attractive, well maintained vehicle arrives at your premises, it helps build confidence in us.
When you book removals you are entrusting the remover to take care of your treasured possessions. In the unlikely event of something going wrong during the move, we feel you deserve the best possible protection, and would strongly advise you to ensure that you select a mover who can give you that full protection.
Anyone providing insurance services to consumers must be qualified to sell insurance - and this of course includes removals companies such as ourselves. We believe in providing services of the highest quality and standard, and that our customers should not settle for second best. Robinsons has invested considerably to ensure that every employee who may be selling or processing insurance is assessed, examined and authorised by the FSA. As a result, Robinsons will be regulated to continue providing quality insurance services to all our customers.
As an appointed representative of Lonham Marine Underwriters acting for and on behalf of certain underwriters at Lloyds, we can offer extremely competitive rates of insurance for goods whilst in transit.
For full details of our insurance and its terms, please see our Domestic insurance indemnity policy below.
Storage is an integral part of the service offered by Robinsons. Each of our nationwide network of branches is equipped with modern, state-of-the-art warehousing facilities, amounting to a total storage capacity of 134,000 sq. ft. Our warehouses are fully managed, computer controlled and video-monitored, creating a safe, secure, dry and clean environment - even our forklift trucks are electric rather than diesel-powered!
So whether you need to store the contents of your own warehouse, equipment, printed material or samples for your salesforce, Robinsons can provide as much or as little extra space as you require for as long as you need.
All packing is carried out under the supervision of the Robinsons team leader who can be easily identified by his yellow top. The team leader will also provide a key source of help and support to your employees throughout the moving process.
On moving day, floor and door protection keeps your old and new premises free from knocks, scrapes and dirt.
All packing is carried out utilising a colour coded labelling system to ensure that everything is moved to its correct position in your new premises.
A dedicated move plan can be devised in conjunction with your own IT department. Our experienced technicians will decommission your equipment, provide labelling and prepare an audit sheet to be kept with each unit ready to be moved.
Robinsons provide special computer crates for the removal of IT equipment. Specially designed bags cover and protect screens. Anti-static bags keeps the keyboard, mouse and wires together whilst inside the crate and anti-static bubble-wrap protects the PC tower.
Each crate holds one PC and is securely sealed for transit. All crates are clearly labelled with colour codes and position numbers for the appropriate workstation or desk area in the new premises.
We can supply all anti-static bubble-wrap materials for staff to pack for themselves if required.
© Robinsons Relocation 2014