Robinsons has a commitment to quality and takes its FAIMISO and ISO 9001 accreditations seriously. These high standards are adhered to across every sector of our business and every service we provide.
Being long standing members of the British Association of Removers (BAR) we maintain the highest standards of facilities, equipment, staff training and operational procedures and adhere to a strict Code of Practice, governed by the Office of Fair Trading to ensure high levels of customer care.
It doesn’t matter how many moves we’ve completed over the years, it’s your move that puts our reputation on the line! Whilst it is extremely unlikely, if problems do arise, BAR operates a free conciliation service to sort out disputes in a friendly way.
We are also members of the BAR Overseas Group, a dedicated group of companies within the BAR that specialise in all aspects of overseas removals. Each member of the BAR Overseas Group is experienced in handling part and full container load consignments worldwide and in taking care of goods coming into the UK from abroad.
More importantly, every BAR Overseas Group member subscribes to a financial bonding scheme to protect all pre-payments to the company.
For further information about the benefits of using a BAR remover, visit the BAR website.
BIFA works to represent and support Britain’s freight services industry in the UK and overseas, promoting Best Practice and Total Quality in the provision of freight services by all members, and encouraging and regulating the membership to observe the highest standards of professional competence.
Overseas we share a global partnership with over 260 companies in more than 70 countries around the world.
We are all committed members of the industry’s leading associations, including FIDI (International Federation of International Furniture Movers) and OMNI (Overseas Moving Network Incorporated). Both organisations set strict financial, operational, administrative and quality standards for their members which ensure the quality of our service across all continents and cultures. FIDI’s FAIMISO is the world’s only quality certification geared exclusively at the international moving industry.
As founder members of this exclusive worldwide alliance, it means that we will always select the very best partner for each individual move, without being restricted to using overseas branches who’s standards may not live up to our own.
Robinsons have undergone stringent assessments to achieve ISO 9001 accreditation, which assures our customers that Robinsons have a good quality management system in place.
Established in 1974, LAPADA The Association of Art & Antiques Dealers is the largest association of professional art and antiques dealers in the UK. Robinsons International is a long standing member of the association. We support the association and its membership by providing competitive pricing and quality packing and freight services to destinations world-wide.
British Furniture Manufacturers (BFM Ltd) has been representing the interests of the furniture industry for more than 50 years and is the largest trade association for furniture manufacturers in the UK. As an associate member, Robinsons International is committed to supporting BFM and its members.
© Robinsons Relocation 2013