Terms and Conditions

Robinsons maintains the highest standards of facilities, equipment, staff training and operational procedures.

Click here to download our Terms & Conditions (pdf format).

We subscribe and adhere to a strict Code of Practice that is governed and registered as an Approved Code by the Trading Standards Institute. Additional information can be found at www.tradingstandards.uk

 

As a BAR member, we provide an Advanced Payment Guarantee to all our removal customers.

 

 

We also adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by the Furniture and Home Improvement Ombudsman (FHIO)

 

 

 

The Furniture and Home Improvement Ombudsman (FHIO)

3-4 Viewpoint Office Village, Babbage Road, Stevenage, Hertfordshire, SG1 2EQ

T: 0333 241 3209

www.fhio.org

 

For further information about the benefits of using a BAR remover, visit the BAR website.

 

Robinsons Relocation Hourly Rates

Please note that additional Terms & Conditions below apply to our advertised hourly rates:

  • Advertised rates are vat excluded
  • Rates may vary depending on depots
  • Rates are based on a Luton Transit type vehicle + 2 men
  • Rates apply for any location within 15 miles radius of our closest depot
  • Rates start when vehicle leaves the depot and stop when vehicle returns to depot
  • Packing material not included
  • Insurance not included

 

“Get 10% off when move booked in the next 12 weeks ” promotional offer

  • The offer is no longer valid.

“Quote Move15 and get 15% off your move” promotional offer

  • The offer is no longer valid.

“Quote Living and get 10% off your move” promotional offer

  • The offer is no longer valid.
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If you need more information, simply call our team of experts on 0800 521541

Why choose Robinsons?

  • Market leading

    We provide a fast, convenient, reliable and professional service that makes use of the latest materials and technologies. This makes us stand out from the crowd.

  • Years of experience

    We’ve been helping people move and store their personal belongings for more than a century. This has equipped us for any eventuality on moving day.

  • Putting you first

    Our customer-focused approach is what sets us apart in the removals industry. Excellent customer service is at the heart of everything we do.

  • Flexible service

    Our staff want to make moving house as simple for you as possible, whatever your requirements. Speak to one of our team today and they'll talk you through the Robinsons process.