Terms and Conditions

Robinsons maintains the highest standards of facilities, equipment, staff training and operational procedures. However, we also subscribe and adhere to a strict Code of Practice that is governed and registered as an Approved Code by the Trading Standards Institute. Additional information can be found at www.tradingstandards.uk

By using a BAR member you are assured of a high level of service with fully trained professional staff. You will have a clear contract with the removal company, and if you feel the need to make a complaint then you have a governing body (the BAR) that has its own consumer affairs department to help resolve any issues.

Click here to download our Terms & Conditions (pdf format)

Why choose Robinsons?

  • Market leading

    We provide a fast, convenient, reliable and professional service that makes use of the latest materials and technologies. This makes us stand out from the crowd.

  • Years of experience

    We’ve been helping people move and store their personal belongings for more than a century. This has equipped us for any eventuality on moving day.

  • Putting you first

    Our customer-focused approach is what sets us apart in the removals industry. Excellent customer service is at the heart of everything we do.

  • Flexible service

    Our staff want to make moving house as simple for you as possible, whatever your requirements. Speak to one of our team today and they'll talk you through the Robinsons process.